Medical Equipment Technician Jobs

About The Position

Requirements

• High School Diploma or GED with 4+ years of work experience, with 2 of those years in a mechanical/technical role.
• Valid driver’s license.
• Ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
• Customer and team engagement experience.
• Effective written and verbal communication skills.
• Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into a multisystems).
• Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on customer and business needs.
• Must be able to be compliant with hospital/customer credentialing requirements.

Nice To Haves

• Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.

Responsibilities

• Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
• Manage time effectively by prioritizing customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs, and other duties.
• Work with cross-functional teams (Tech Support, Engineering, and Service Contract Management) to escalate issues appropriately and utilize advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.
• Provide customers with information, pricing, and repair options.
• Build relationships with Sales to drive customer experience and revenue opportunities.
• Identify sales opportunities in the assigned territory.
• Provide support to various locations within the assigned territory depending on service agreements and customer needs.

Benefits

• Base Salary + OT + Incentive Compensation Program
• Company Provided Vehicle + Cell Phone + Laptop
• Hands-on Training Program
• Paid Time Off + 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts
• Assessment and Promotional opportunity after 18 months of service