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Massage Therapist job

Apply for the Massage Therapist job•Saratoga, WY

About The Position

The Massage Therapist provides appointment-based spa services and treatments to resort guests and members. Services range from 30 to 90 minutes. The role includes helping clients choose appropriate services, assessing their needs and potential contraindications, administering massage therapy according to established procedures, and offering related wellness guidance. The therapist also prepares, cleans, and restocks treatment rooms and helps maintain a safe, sanitary, guest-ready spa environment. The resort operates seven days a week, so shifts, start and end times, and weekly hours may vary according to operational needs. Weekend work is required. Compensation is based on experience and correlated with service commissions. Employee housing may be available to qualifying employees or potential employees; additional benefit information will be provided at interview.

Requirements

  • High school diploma.
  • Certification in Massage Therapy.
  • Ability to work weekends.
  • Ability to lift 25–50 pounds and work upright for extended periods.
  • Dependability and punctuality, with efficient time-management skills.
  • Ability to communicate and present oneself in a positive, professional manner.
  • Ability to maintain a safe, clean, sanitary workplace and support high presentation standards throughout spa operations.
  • Excellent customer service skills.
  • Organizational, problem-solving, and communication skills.
  • Team-player attitude.
  • Self-starter who is energetic, takes initiative, and follows tasks through to completion while striving to exceed expectations.
  • Proficiency in required job skills and knowledge, and ability to grasp and integrate new information.

Nice To Haves

  • Bilingual ability.
  • At least 2 years of massage therapy experience.
  • Leadership skills.

Responsibilities

  • Maintain a professional appearance and follow departmental grooming standards while in full uniform.
  • Treat coworkers, guests, and management with respect and integrity, and act professionally in all situations.
  • Greet arriving and departing guests.
  • Maintain confidentiality for guests and members.
  • Receive and respond to guest concerns, comments, and complaints with discretion and urgency.
  • Ask guests about their experience and satisfaction with treatments and services.
  • Perform 30–90-minute services and treatments by appointment.
  • Explain service offerings and help clients determine which services may benefit them.
  • Conduct detailed client prescreens, noting health conditions and identifying contraindications.
  • Evaluate clients to identify painful or stressed areas of the body.
  • Follow procedures and guidelines when administering massage therapy, including draping policies, treatment protocols, time limits, and referring guests with medical problems to their physicians.
  • Advise clients on stretching, strengthening, or relaxation methods.
  • Suggest future massage appointments and regimens to clients.
  • Prepare, clean, and restock treatment rooms as required.
  • Keep staff certifications and licenses current.
  • Work individually with guests and members.
  • Perform other duties as assigned.

Benefits

  • Employee housing may be available to qualifying employees or potential employees.
  • Additional employee benefit information will be provided at interview.

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