Maintenance Technician Jobs

About The Position

Requirements

• High School Diploma or equivalent required.
• Minimum 2 years of experience in general maintenance, handyman services, or facilities management.
• Knowledge of basic plumbing, electrical, carpentry, HVAC, and other maintenance skills.
• Ability to diagnose and troubleshoot maintenance-related problems efficiently.
• Strong attention to detail and commitment to completing tasks with quality workmanship.
• Basic understanding of OSHA and HIOSH safety regulations and practices in a maintenance setting.
• Ability to work independently and manage time effectively to meet deadlines.
• Strong communication skills for reporting issues and working with station staff.
• Valid driver's license with clean record.
• Ability to uphold to strict ethical standards: integrity, objectivity, and confidentiality.
• Proficient knowledge of OSHA, HIOSH, and compliance-related standards for maintenance and retail fueling environments.
• Sound knowledge of hazard identification and safe work practices in retail and light industrial settings.
• Ability to learn and navigate cloud-based ticketing systems (Service Channel, Owl Services) and mobile apps (iPad work orders).
• Excellent customer service orientation, maintain professional demeanor with station staff and customers.
• Proficient Microsoft Office Suite skills, including editing and proofreading.
• Ability to maintain automated and manual record keeping systems.
• Strong sense of team spirit and ability to transfer it to others.
• Ability to work independently.
• Ability to evaluate information and exercise good judgment in making decisions.
• Ability to maintain high level of confidentiality.
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information as appropriate.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Ability to provide excellent customer service and customer relations.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and Security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
• Willingness to commit to The Island Way (IES core values of): Kīnāʻole, Aloha, Lōkahi and Hoʻohana.
• Pass background check including periodic job-related physical abilities testing as required.
• This is a safety sensitive position and random drug testing is required.
• Valid driver's license with clean abstract.
• Willingness to devote the time as needed to meet project and task deadlines, and emergency situations.
• Willingness to maintain or increase skills.
• Must be able to obtain a Transportation Worker Identification Card (TWIC) within sixty days of hire.

Nice To Haves

• Prior relevant experience in the energy, retail or similar industries are preferred.
• Prior relevant experience in retail fueling, oil & gas, or related energy industries is strongly preferred.
• Prior OHSA/HIOSH TRAINING, prior fueling industry experience, HVAC/plumbing experience is strongly preferred.
• Previous forklift operation experience preferred, certification is a plus

Responsibilities

• Perform all maintenance tasks in compliance with OSHA, HIOSH, EPA, and IES safety standards, policies, and procedures.
• Maintain a strong safety culture by following all safety protocols, using proper PPE, and identifying and reporting actual or potential hazards or violations to management.
• Actively support safe work practices and assist in reinforcing safety awareness among station staff in alignment with IES core safety values.
• Provide basic guidance on troubleshooting (power cycle, check power source) when asked, but make clear that repairs are your responsibility.
• Maintain regular communication to understand patterns, frequency of issues, and perceptions of station condition and safety.
• Respond promptly to urgent maintenance requests and emergencies, including during off-hours, weekends, or natural disasters.
• Prioritize and address issues that could impact station operations or safety to ensure timely restoration and minimal disruption.
• Works effectively with coworkers and others by sharing ideas in a constructive, positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress and issues; addressing problems and issues constructively to find mutually acceptable and practical solutions; and respecting the diversity of the IES workforce in actions, words, and deeds.
• Execute general maintenance and handyman tasks including minor plumbing, electrical, HVAC, carpentry, painting, and other repairs.
• Ensure facility issues are addressed in a timely, cost-effective manner to keep operations running efficiently.
• Conduct routine preventative maintenance inspections and services on equipment, systems, and facilities.
• Diagnose and repair mechanical, electrical, and plumbing issues; perform root-cause analysis and document findings.
• Utilize predictive maintenance tools to prioritize work, minimize downtime, and improve overall system performance.
• Perform regular, comprehensive facility inspections to identify maintenance issues and safety hazards.
• Maintain overall cleanliness, functionality, and appearance of station facilities, including signage, walls, doors, fixtures, and grounds, ensuring a safe and welcoming environment.
• Report findings (with photos) through the ticketing system and follow up to ensure timely resolution.
• Partner with the Retail Maintenance Coordinator to schedule and coordinate specialized repairs (e.g., HVAC, electrical, plumbing) through the contractor network.
• Provide clear asset history and detailed issue descriptions, track progress, and document outcomes to support efficient resolution and continuous improvement.
• Maintain inventory of maintenance tools, equipment, and supplies, ensuring all items are available and in proper working condition.
• Replenish stock as needed and support warehouse operations, including loading/unloading trucks, forklift use, and maintaining an organized workspace.
• Utilize Service Channel to log work orders, document repairs, and capture detailed records (asset ID, work performed, time, parts, root cause, and follow-up actions).
• Contribute to asset management by providing data on installation dates, condition, service history, and expected lifecycle to support predictive maintenance, master asset tracking, and replacement planning.
• Contribute to process improvement by providing feedback on system usability, efficiency, and effectiveness.
• Share observations on asset reliability, contractor performance, and operational trends.
• Frequent travel to station locations on Oahu and neighbor islands as required.
• Performs a variety of special assignments as needed.
• Other duties as assigned.

Benefits

• Opportunities for professional development to help you reach your career goals.
• Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions.
• A mission-driven, inclusive environment focused on both individual and collective success.
• competitive salary that commensurate with qualifications and experience.
• up to full family medical, dental and vision from day one of employment.
• paid vacation, paid sick leave, holidays, 401k and generous employer matching, group life and AD&D coverage, supplemental voluntary insurance options, flexible spending, and much more!