Loan Processor Jobs

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Mortgage Loan Processor

P1FCU•Lewiston, ID
•Onsite

About The Position

Mortgage Loan Processors gather, review, prepare, and order required documents for residential mortgage loans. The role requires advanced knowledge of the mortgage lending process and the ability to manage increased responsibilities. The processor follows up to ensure loan conditions are satisfied and files meet credit union, regulatory, lending, investor, and secondary market requirements. The position works with borrowers, loan originators, loan officers, realtors, vendors, and operations staff to gather and verify information, resolve discrepancies, assemble files for underwriting, and facilitate timely closings. It also involves reviewing supporting documents for completeness, compliance, inconsistencies, and potential misrepresentation; maintaining knowledge of credit union products and policy updates; and complying with applicable laws and company policies.

Requirements

  • Three to five years of similar or related experience, including preparatory experience.
  • High school degree or equivalent.
  • Excellent knowledge of P1FCU mortgage products and services.
  • Familiarity with computer software programs and comfort using automated technology.
  • Ability to type and use a PC and general office equipment, including a ten-key calculator.
  • Excellent skills using Excel and Word.
  • Excellent organizational, editing, and communication skills with vendors, staff, members, and the general public.
  • Courtesy, tact, and diplomacy, with the ability to build relationships and solicit cooperation.
  • Ability to work independently or with limited supervision and effectively as part of a team.
  • Ability to read and follow written and oral instructions, perform basic mathematical calculations, spell accurately, and understand computer basics.
  • Clear speaking skills and the ability to present information in a logical, understandable sequence.
  • Ability to deal calmly and professionally with diverse personalities and demonstrate customer service and discretion when dealing with the public.
  • Ability to maintain composure under deadline pressure and requirements for accuracy, quality, or fast-paced work.
  • Ability to handle multiple, simultaneous, and changing priorities and exercise discretion with confidential matters.
  • Ability to maintain regular, reliable, and timely attendance.

Responsibilities

  • Review loan documents and order additional documentation to ensure residential mortgage loan files are complete and compliant with applicable guidelines and policies.
  • Verify incoming data and resolve issues or discrepancies with borrowers and loan originators.
  • Order appraisals, flood certifications, title commitments, tax transcripts, insurance, and other documentation as needed.
  • Prepare employment, income, asset, and housing verifications as needed.
  • Examine deeds, assignments, mortgages, and other documents for compliance with escrow instructions, credit union policy, and legal requirements.
  • Analyze and assemble borrower data for submission to loan underwriters.
  • Communicate and collaborate with borrowers, loan officers, realtors, vendors, and operations staff, providing updates and facilitating communication to meet deadlines.
  • Send loan approval letters and adverse action notices.
  • Review and prepare closing documents and enter data into the computer system.
  • Evaluate appraisals, title policies, credit reports, income verifications, and other supporting documents for inconsistencies, potential fraud, or misrepresentation.
  • Maintain a thorough working knowledge of credit union mortgage products.
  • Attend internal training sessions to stay current on product and policy updates.
  • Maintain the credit union's core values and complete other duties as assigned.
  • Comply with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements.

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