Senior Loan Processor (Non-Exempt)

Gold Star Mortgage•Gainesville, FL
•Onsite

About The Position

The Senior Loan Processor manages residential mortgage loans from application through closing, ensuring files are processed accurately, efficiently, and in compliance with investor, regulatory, and company requirements. This role also supports less experienced processors and collaborates with Loan Originators, Underwriters, Closers, and third-party vendors to ensure timely loan approvals and closings.

Requirements

  • Thorough understanding of mortgage processing, underwriting documentation, and regulatory requirements.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional attention to detail and accuracy.
  • Ability to prioritize multiple loans while meeting deadlines.
  • Strong written and verbal communication skills.

Nice To Haves

  • Previous experience with Encompass

Responsibilities

  • Obtain and review missing documentation, identify discrepancies, and coordinate corrections to ensure complete and compliant loan files.
  • Initiate and monitor the title, appraisal, flood certification, and other third-party vendor processes, following up to ensure timely completion.
  • Process complex loan files while ensuring compliance with investor, agency, company, and regulatory requirements.
  • Review loan documentation for accuracy, completeness, and eligibility prior to underwriting submission and closing.
  • Coordinate with Loan Originators, Underwriters, Closers, borrowers, and third-party vendors to facilitate a smooth loan process and resolve issues proactively.
  • Anticipate and identify potential processing or underwriting issues and recommend solutions to minimize delays.
  • Assist with training, mentoring, and providing guidance to new or less experienced Loan Processors as needed.
  • Serve as a resource for processing questions, workflow best practices, and company procedures.
  • Perform quality control reviews on loan files to ensure accuracy and adherence to company standards.
  • Maintain accurate loan status updates and communicate proactively with all parties throughout the loan process.
  • Perform clerical and administrative functions related to mortgage loan processing.
  • Stay current on company policies, mortgage regulations, investor guidelines, federal and state laws, and industry best practices, and apply that knowledge to daily responsibilities.
  • Participate in departmental initiatives to improve processing efficiency, workflow, and customer service.
  • Complete other duties and special projects as assigned.
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