Loan Processor

Park State Bank•Virginia, MN
•$22 - $24•Onsite

About The Position

The Loan Processor plays a key role in the Credit Administration department, partnering with lenders, credit analysts, and other Bank departments to prepare and process consumer and commercial loans from documentation through closing and post-closing. The position ensures loan documentation is accurate, complete, compliant, and consistent with approved loan terms and Bank policies. The Loan Processor uses available technology, including AI-assisted tools, to support accuracy, efficiency, communication, and continuous process improvement. The role is performed in an indoor office setting and involves handling dynamic situations in a fast-paced environment while maintaining composure and precision. It may require extended hours or travel to branch locations. The employee must be able to meet deadlines, multitask, prioritize effectively, and maintain the confidentiality of sensitive information. The work is classified as light, involving exerting up to 20 pounds of force frequently and/or a negligible amount of force constantly to move objects. The employee must remain stationary 50% of the time and occasionally move about the office to access file cabinets and office machinery. The role involves constant computer and office productivity equipment use and frequent communication with employees, customers, and vendors. The employee must be able to exchange accurate information orally and in writing in English. Despite ongoing security training, there is a possibility of a Bank robbery. One position is being hired for, with the opportunity posted in multiple Park State Bank markets: NEMN (Hibbing, Chisholm, Cook, Grand Rapids, Mt. Iron, and Biwabik), Duluth/North Shore (Duluth, Hermantown, and Two Harbors), and Minneapolis.

Requirements

  • A high school diploma or GED is required.
  • A minimum of 3 to 5 years of banking, lending, loan processing, or related financial services experience, or an associate degree in business, finance, or a related field.
  • Proficiency with Microsoft Office applications.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail and commitment to accuracy.
  • Strong organizational and time-management skills, including the ability to manage multiple priorities, meet deadlines, and perform accurately in a fast-paced, high-pressure environment.
  • Proactive and self-motivated, with the ability to anticipate needs, take ownership, and follow tasks through to completion.
  • Strong follow-up skills, including monitoring outstanding items, reports, and deadlines without frequent reminders.
  • Effective problem-solving and decision-making skills.
  • Ability to work independently and collaborate effectively as part of a team.
  • Adaptability and comfort with change, including quickly learning and implementing new processes, procedures, systems, and technology.
  • Continuous-learning mindset and willingness to adjust work practices as business needs and processes evolve.
  • Comfort using technology and AI-assisted tools to support efficiency and productivity.
  • Ability to maintain the confidentiality of customer and Bank information.
  • Ability to work extended hours or travel to branch locations.
  • Ability to remain stationary 50% of the time and occasionally move around the office; able to exert up to 20 pounds of force frequently and/or a negligible amount constantly to move objects.
  • Ability to operate a computer and other office productivity equipment and to communicate accurately in English, orally and in writing.

Nice To Haves

  • Experience with Microsoft Copilot or other AI-assisted productivity tools.

Responsibilities

  • Prepare and review documentation for consumer and commercial loan originations, renewals, and modifications, including real estate, non-real estate, HELOC, and participation loans.
  • Ensure loan documentation is accurate, complete, consistent with approved terms, and properly authorized before client signature.
  • Coordinate loan and collateral documentation, including ordering and reviewing flood determinations, title work, UCC searches, and other third-party services.
  • Work with lead or participating banks, lenders, and other parties to obtain required documentation and resolve outstanding items.
  • Upload loans accurately and on time to the Bank’s core system and process proceeds through appropriate methods, including checks, wire transfers, loan payoffs, and deposits to Bank accounts.
  • Perfect and maintain the Bank’s security interest in collateral by completing lien, UCC, title, and other collateral-related documentation.
  • Track outstanding collateral and post-closing items through completion.
  • Maintain complete, organized loan records; prepare documentation for imaging and retention; and maintain applicable processing logs, filing fee records, and supporting documentation.
  • Communicate with lenders, internal teams, participating institutions, and other parties about documentation needs, outstanding items, and processing questions.
  • Use technology and AI-assisted tools responsibly to support accuracy, efficiency, communication, research, and workflow while maintaining appropriate review, confidentiality, and information security.
  • Identify and recommend improvements to loan-processing workflows, procedures, technology use, and department efficiency.
  • Execute Rocks and To-Dos in a timely manner, actively participate in L10 meetings, demonstrate Core Values, and adhere to Bank policies and procedures.
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