Loan Processor

Park State Bank•Minneapolis, MN
•$23 - $25•Onsite

About The Position

The Loan Processor works in the Credit Administration department and partners with lenders, credit analysts, and other Bank departments to prepare and process consumer and commercial loans from documentation through closing and post-closing. The role ensures loan documentation is accurate, complete, compliant, properly authorized, and consistent with approved loan terms and Bank policies. The position uses available technology, including AI-assisted tools, to support accuracy, efficiency, communication, and continuous process improvement. The role is based in an indoor office setting and may involve dynamic situations in a fast-paced environment. The employee must maintain composure and precision, meet deadlines, multitask, prioritize effectively, and safeguard sensitive information. The position may require extended hours or travel to branch locations. The employee frequently communicates with employees, customers, and vendors and must exchange accurate information orally and in writing in English. The role involves light physical work, including exerting up to 20 pounds of force frequently, remaining stationary 50% of the time, occasionally moving around the office to access files and equipment, and constantly operating a computer and other office productivity equipment. Despite ongoing security training, there is a possibility of a Bank robbery. One position is being hired for, and the opportunity is posted across multiple markets. Available markets and locations are NEMN (Hibbing, Chisholm, Cook, Grand Rapids, Mt. Iron, and Biwabik), Duluth/North Shore (Duluth, Hermantown, and Two Harbors), and Minneapolis.

Requirements

  • High school diploma or GED.
  • A minimum of 3 to 5 years of banking, lending, loan processing, or related financial services experience, or an associate degree in business, finance, or a related field.
  • Proficiency with Microsoft Office applications.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail and commitment to accuracy.
  • Strong organizational and time-management skills, including the ability to manage multiple priorities, meet deadlines, and work accurately in a fast-paced, high-pressure environment.
  • Proactive and self-motivated, able to anticipate needs, take ownership, and follow tasks through to completion.
  • Strong follow-up skills and ability to monitor outstanding items, reports, and deadlines without frequent reminders.
  • Effective problem-solving and decision-making skills.
  • Ability to work independently and collaborate effectively as part of a team.
  • Adaptability and comfort with change, including the ability to learn and implement new processes, procedures, systems, and technology.
  • Continuous-learning mindset and willingness to adjust work practices as business needs and processes evolve.
  • Comfort with technology and AI-assisted tools to support efficiency and productivity.
  • Ability to maintain confidentiality of customer and Bank information.
  • Ability to work extended hours or travel to branch locations.
  • Ability to meet deadlines, multitask, and prioritize effectively.
  • Ability to remain stationary for 50% of the time, occasionally move about the office, exert up to 20 pounds of force frequently, and operate a computer and other office productivity equipment constantly.
  • Ability to communicate and exchange accurate information orally and in writing in English.

Nice To Haves

  • Experience with Microsoft Copilot or other AI-assisted productivity tools.
  • Associate degree in business, finance, or a related field as an alternative to the stated experience qualification.

Responsibilities

  • Prepare and review documentation for consumer and commercial loan originations, renewals, and modifications, including real estate, non-real estate, HELOCs, and participation loans.
  • Ensure loan documentation is accurate, complete, consistent with approved terms, and properly authorized before client signature.
  • Coordinate required loan and collateral documentation, including flood determinations, title work, UCC searches, and other third-party services; work with relevant banks, lenders, and parties to obtain documentation and resolve outstanding items.
  • Upload loans to the Bank’s core system accurately and on time, and process proceeds through appropriate methods, including checks, wire transfers, loan payoffs, and deposits to Bank accounts.
  • Perfect and maintain the Bank’s security interest in collateral by completing lien, UCC, title, and other collateral documentation, and track outstanding collateral and post-closing items through completion.
  • Maintain complete and organized loan records, prepare documentation for imaging and retention, and maintain applicable processing logs, filing fee records, and supporting documentation.
  • Communicate with lenders, internal teams, participating institutions, and other parties to address documentation needs, outstanding items, and processing questions.
  • Use technology and AI-assisted tools responsibly to improve accuracy, efficiency, communication, research, and workflow while maintaining appropriate review, confidentiality, and information security.
  • Identify and recommend improvements to loan processing workflows, procedures, technology use, and department efficiency.
  • Execute Rocks and To-Dos in a timely manner and actively participate in L10 meetings.
  • Adhere to bank policies and procedures and demonstrate the Bank’s Core Values.
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