Loan Processor

CrossCountry Mortgage, LLC • Florence, SC

1d

About The Position

The Loan Processor provides quality customer service by obtaining the documentation needed to underwrite loans and ordering third-party documentation through direct communication with customers and/or Loan Officers. The role provides required disclosures in accordance with applicable local, state, and federal regulations. It also reviews loan files for completeness and accuracy, prepares packages for underwriting, manages the processing pipeline, and coordinates with internal teams and external vendors to resolve outstanding items.

Requirements

• High school diploma or equivalent.
• At least 5 years of residential mortgage processing experience.
• Experience with Encompass.
• Knowledge of DU, LP, Microsoft Office, and Windows.
• Excellent math and analytical skills.
• Excellent communication skills.
• Excellent prioritization and time-management skills.

Nice To Haves

• Working knowledge of RESPA regulations and general knowledge of mortgage and consumer lending regulations, including Regulation Z and Regulation B requirements, and loan documents.

Responsibilities

• Review and analyze borrowers’ credit, employment, income, and assets as required by the loan program before submitting files to underwriting.
• Assemble complete loan packages in the proper order for underwriting and verify required documentation in each file.
• Complete loan checklists and verify that applications are complete and accurate, identifying potential underwriting issues.
• Prepare loan approval summaries and Forms 1008 and 1003, verify document accuracy, and obtain initial or missing documentation by communicating with Loan Originators, customers, and Underwriters.
• Review loans for compliance with mortgage regulations, including RESPA, TIL, HMDA, and Regulation B, and prepare required disclosures.
• Contact companies to obtain property surveys, flood certificates, title commitments, and payoff information.
• Verify vendor orders are complete and that invoices are received and stored in the applicant’s E-file.
• Manage the loan pipeline and submit reports within allotted turnaround times.
• Assist with loan setup.
• Record all communication about loan applications in the conversation log.
• Train and assist with supervision of new Loan Processors and other processing personnel.
• Assist closing, secondary marketing, and loan servicing teams in obtaining and clearing outstanding suspense items from CrossCountry Mortgage investors.
• Work varying hours and overtime when needed.

Benefits

• Competitive compensation plan for eligible employees.
• Medical, dental, and vision coverage.
• 401(k).
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED