Loan Processor

Fox Valley Savings Bank•Fond du Lac, WI

About The Position

FVSBank is seeking a detail-oriented, organized Loan Processor to manage loan processing activities and support lending operations. The role covers loan information entry and maintenance, preparing commitments and closing documents, checking insurance and title documentation, processing payoffs, and ensuring accurate records and regulatory compliance. The Loan Processor also performs quality reviews, supports customers with credit life and disability products, and works with colleagues and external service providers. The position requires adherence to applicable regulatory, information security, confidentiality, audit, and internal control requirements. The duties listed are not exhaustive; other duties, responsibilities, and qualifications may be assigned as needed.

Requirements

  • Post-high-school education or several years of experience demonstrating the ability to complete tasks with a high degree of accuracy.
  • Working knowledge of mortgage industry regulations and different loan types.
  • Very good communication and interpersonal skills for significant interaction with customers, Loan Officers, other processing staff, and outside service providers.
  • Very good clerical and computer skills.
  • Strong attention to detail.
  • Ability to understand how individual tasks fit into a process, think through processes, and problem-solve when necessary.
  • Ability to sit for lengthy periods of time.
  • Frequent use of a computer, calculator, and other office equipment.
  • Occasional local travel, including driving a vehicle.
  • Occasional lifting of up to 20 pounds to waist height.

Responsibilities

  • Prepare and review loan closing packages and associated paperwork, ensuring documents are accurate and complete and closing details comply with state and federal regulations.
  • Enter originated loan information into the Customer Information System and perform appropriate file maintenance accurately.
  • Prepare loan commitments for approved loans and send them to customers.
  • Review title insurance commitments for exceptions and conditions.
  • Prepare figures, closing documents, and disbursement checks for loans scheduled to close, and forward them to the Loan Officer for closing.
  • Set up closed loans on the data processing system.
  • Review homeowners and flood insurance policies for coverage accuracy and expiration dates, and file them for future retrieval.
  • Perform quality assurance reviews of loan packages prepared by peers.
  • Ensure the accuracy of data related to the Home Mortgage Disclosure Act (HMDA).
  • Route documents for recording, request title finals, and ensure recorded documents are returned so loan files can be prepared for inventory.
  • Calculate mortgage payoff amounts, prepare payoff statements, update the online system, and take action to cancel PMI when appropriate.
  • Work with operations staff to forward escrowed tax amounts to customers for payment of real estate taxes at year-end.
  • Assist with tasks required to make rate adjustments to existing mortgages.
  • Support lending operations with other tasks as requested by the Loan Processing Lead.
  • Monitor compliance with flood insurance requirements and take appropriate action when non-compliance is identified.
  • Review and forward credit life and disability applications; ensure policies are issued; handle correspondence and customer inquiries; assist with claims; and balance related accounts and remit payments to insurers when appropriate.
  • Review new loan and commitment reports daily for accuracy and take corrective action when necessary; receive and file final title insurance documentation; and check IRS reports quarterly.
  • Maintain assigned homeowners insurance files, file updates, and ensure current coverage on loans in those files.
  • Successfully complete required compliance training and perform loan processing functions in accordance with relevant training.
  • Participate in training meetings to stay informed about regulatory changes affecting loan origination and reporting.
  • Cross-train on Mortgage Loan Application Processor duties to ensure loan applications are complete and accurate before underwriting submission.
  • Conduct oneself in accordance with the Bank’s Core Values.
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