Loan Processor

Park State Bank•Duluth, MN

8d•$22 - $24•Onsite

About The Position

The Loan Processor plays a key role in the Credit Administration department, partnering with lenders, credit analysts, and other Bank departments to prepare and process consumer and commercial loans from documentation through closing and post-closing. The role ensures loan documentation is accurate, complete, compliant, and consistent with approved loan terms and Bank policies. The Loan Processor uses available technology, including AI-assisted tools, to support accuracy, efficiency, communication, and continuous process improvement. The role involves handling dynamic situations in a fast-paced environment while maintaining composure and precision. The employee works in an indoor office setting in a light-work situation, frequently operating a computer and other office productivity equipment, and regularly communicating with employees, customers, and vendors. The position may require extended hours or travel to branch locations. There is a possibility of a Bank robbery despite ongoing security training. The opening is for one position and is posted in multiple markets: NEMN (Hibbing, Chisholm, Cook, Grand Rapids, Mt. Iron, and Biwabik), Duluth/North Shore (Duluth, Hermantown, and Two Harbors), and Minneapolis.

Requirements

High school diploma or GED required.
At least 3 to 5 years of banking, lending, loan processing, or related financial services experience, or an associate degree in business, finance, or a related field.
Proficiency with Microsoft Office applications.
Strong written and verbal communication skills.
Exceptional attention to detail and commitment to accuracy.
Strong organizational and time-management skills, including the ability to manage multiple priorities, meet deadlines, and work accurately in a fast-paced, high-pressure environment.
Proactive, self-motivated approach; ability to anticipate needs, take ownership, and follow tasks through to completion.
Strong follow-up skills to monitor outstanding items, reports, and deadlines without frequent reminders.
Effective problem-solving and decision-making skills.
Ability to work independently and collaborate effectively as part of a team.
Adaptability and ability to learn and implement new processes, procedures, systems, and technology.
Continuous-learning mindset and willingness to adjust work practices as business needs and processes evolve.
Comfort using technology and AI-assisted tools to support efficiency and productivity.
Ability to maintain confidentiality of customer and Bank information.
Flexibility to work extended hours or travel to branch locations.
Ability to meet deadlines, multitask, and prioritize effectively.
Ability to exchange accurate information orally and in writing in English.
Ability to exert up to 20 pounds of force frequently, or a negligible amount constantly, to move objects; remain stationary 50% of the time; and occasionally move about the office to access file cabinets and office machinery.

Nice To Haves

Experience with Microsoft Copilot or other AI-assisted productivity tools.

Responsibilities

Prepare and review documentation for consumer and commercial loan originations, renewals, and modifications, including real estate, non-real estate, HELOC, and participation loans.
Ensure loan documents are accurate, complete, consistent with approved terms, and properly authorized before client signature.
Coordinate loan and collateral documentation, including flood determinations, title work, UCC searches, and other third-party services; work with lead or participating banks, lenders, and other parties to obtain documents and resolve outstanding items.
Upload loans accurately and on time to the Bank’s core system and process loan proceeds through appropriate methods, including checks, wire transfers, loan payoffs, and deposits to Bank accounts.
Perfect and maintain the Bank’s security interest in collateral by completing lien, UCC, title, and other collateral documentation and tracking outstanding collateral and post-closing items through completion.
Maintain complete, organized loan records; prepare documentation for imaging and retention; and maintain processing logs, filing fee records, and supporting documentation.
Communicate with lenders, internal teams, participating institutions, and other parties to address documentation needs, outstanding items, and processing questions.
Use available technology and AI-assisted tools responsibly to improve accuracy, efficiency, communication, research, and workflow while maintaining appropriate review, confidentiality, and information security.
Identify and recommend improvements to loan-processing workflows, procedures, technology use, and department efficiency.
Complete Rocks and To-Dos, participate in L10 meetings, demonstrate Bank Core Values, and adhere to bank policies and procedures.