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Case Manager

Phoenix Group Home, LLC Washington Courthouse, OH, US, OH
$20 - $28Hybrid

About The Position

The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards. In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines. BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position’s duties as the job requires therapeutic counseling only.

Requirements

  • High School Diploma or GED
  • Minimum of 3 years of case management experience
  • Ability to work under stressful conditions
  • Ability to work irregular hours
  • Excellent verbal and written communication skills
  • Strong grammar and writing skills
  • Ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families
  • Competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company
  • Fine dexterity, adept handling, and proficient gripping abilities
  • Must pass all federal and state background checks
  • Clean Motor Vehicle Record
  • Educational and work history will be confirmed

Nice To Haves

  • Bachelor’s degree is preferred

Responsibilities

  • Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care.
  • Arrange family visits, coordinate transportation, and ensure clients' needs are met.
  • Maintain clear and ongoing, referral source, and Path Behavioral Healthcare.
  • Attend court hearings as appropriate.
  • Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system.
  • Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements.
  • Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment.
  • Facilitate individual and group meetings as assigned.
  • Serve on agency quality assurance or other committees as assigned.
  • Facilitate the further development of daily living skills if identified the client and/or parent or guardian.
  • Address and resolve client/guardian concerns in a timely manner.

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