Jobs in San Clemente, CA

About The Position

Requirements

• A minimum of one (6) months in housekeeping or customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand.
• Must have a flexible schedule and be available to work mornings, evenings, weekends, and holidays.
• Must have exceptional customer service skills.
• Must be authorized to work in the US.

Responsibilities

• Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel
• Deep cleaning assigned areas of the hotel
• Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, and stairs
• Deliver housekeeping items to guest rooms upon request from the Front Desk or Supervisor
• Greet each guest that you encounter in the hallways, lobby or public areas with “Good Morning” or “Good Afternoon” or “Good Evening”
• Quickly respond to guest requests in a timely and friendly manner
• Follow procedures for entering and leaving guest rooms
• Follow all instructions when filling spray bottles with cleaning chemicals, never mix chemicals
• Turn in keys and radio to the Housekeeping Department when shift ends
• Work in a safe manner to prevent injury to yourself, other staff members or our valued guests
• Maintain organization and cleanliness of Room Attendants closets, guest areas and Hotel facilities
• Report to work on time and in uniform, maintains personal hygiene.
• Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
• Communicate to Supervisor when recovering any and all lost and found items
• Watch for safety hazards and report them immediately to your Department Supervisor
• Follow up with guest requests/complaints.