Jobs in La Jolla

About The Position

Requirements

• Successful completion and pass of Criminal History Background Check
• Valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• Experience working with clients receiving behavioral health services
• Knowledge of clients’ rights law and/or willingness and ability to learn California State laws and San Diego County Policies and Procedures as they pertain to clients’ rights
• Strong oral and written communication skills
• Ability to work with a wide range of community groups including professionals, facility administrators, clients as well as advocacy groups such as NAMI, CCHEA, etc.
• Strong sense of ethics
• Ability and willingness to regularly use office equipment such as computers, fax machines, telephones and cell phones
• Ability to work independently and as part of a team
• Flexible and able to handle emotionally intense situations

Nice To Haves

• Experience working with clients diagnosed with a serious mental illness
• Knowledge of patients’ rights law and/or willingness and ability to learn California State laws and San Diego County Policies and Procedures as they pertain to patient’s rights and mental illness
• Strong sense of humor and ability to make work fun
• Car required
• Ability and willingness to travel throughout San Diego County

Responsibilities

• Investigate and resolve complaints, concerns, or grievances received from behavioral health clients about rights violations.
• Coordinate efforts with other agencies as needed.
• Visit and monitor facilities for compliance with clients’ rights laws, regulations and policies.
• Ensure that clients, staff, owners, and administrators are informed of the rights of persons receiving behavioral health services.
• Provide advocacy services to residents with mental illness residing in inpatient and licensed residential facilities.
• Conduct continuing education trainings for residents, staff and other professionals.
• Represent clients at Certification Review Hearings for involuntary holds in psychiatric hospitals.
• Perform patient advocacy duties in a variety of settings.

Benefits

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance
• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness