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Inspector

Maya Hospitality GroupMooresville, NC
Onsite

About The Position

Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels, we are seeking a Hotel Inspector to ensure that our guest rooms and public spaces meet the highest standards of cleanliness, hygiene, and comfort. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!

Requirements

  • High school diploma required; hospitality or housekeeping management certification is a plus.
  • 2+ years in housekeeping or hotel inspection roles.
  • Ability to identify cleanliness and maintenance issues with precision.
  • Ability to train, mentor, and manage housekeeping staff effectively.
  • Strong ability to coordinate with front office and management to meet guest needs.
  • Ability to think clearly under pressure and make quick, effective decisions.
  • Willingness to work varied schedules, including nights, weekends, and holidays.
  • Ability to stand and walk for extended periods during inspections.
  • Ability to lift and carry up to 30 lbs., including linens and cleaning supplies.
  • Frequent bending, reaching, and handling cleaning equipment and materials.
  • Comfortable working in a high-energy, fast-paced environment

Nice To Haves

  • hospitality or housekeeping management certification is a plus.

Responsibilities

  • Monitor housekeeping expenses by controlling the use of supplies and reducing waste.
  • Conduct monthly inventory checks of housekeeping supplies and linens.
  • Assist in managing department costs to ensure financial efficiency.
  • Train housekeeping and porter staff to uphold cleanliness and service standards.
  • Assist management in evaluating team performance based on brand and company guidelines.
  • Assign and oversee housekeeping tasks, ensuring that daily cleaning schedules are followed.
  • Live and demonstrate the Maya Hotels core values in all interactions.
  • Conduct ongoing staff training to improve efficiency and service quality.
  • Inspect guest rooms, corridors, and public spaces daily to ensure they meet company cleanliness standards.
  • Assist in cleaning areas that do not pass inspection to maintain guest satisfaction.
  • Ensure that lost-and-found items are properly logged and stored securely.
  • Manage special guest requests, such as early check-ins or special accommodation.
  • Coordinate with the front office staff to fulfill guest needs efficiently.
  • Identify and report maintenance issues in guest rooms and public areas.
  • Ensure housekeeping carts and storage areas are well-stocked and organized.
  • Monitor working conditions and report any safety hazards or concerns.
  • Maintain accurate records of inspections, inventory, and housekeeping performance.
  • Stay prepared for emergencies, following fire and evacuation procedures as required.
  • Support sustainability efforts by participating in hotel recycling initiatives.

Benefits

  • Medical, Dental and Vision Insurance.
  • 100% Employer Paid Life Insurance.
  • Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
  • Retirement Savings: 401K with Employer Contribution.
  • Employee Referral Program, hotel discounts, and more!
  • Paid Time Off (PTO).
  • Competitive salary and performance-based bonuses.
  • Career growth opportunities within the Maya Hotels family.
  • A supportive and friendly work environment.
  • The chance to work with ten well-respected hotel brands.

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