Room Inspector

Windsor Capital GroupBrea, CA
Onsite

About The Position

JOIN OUR TEAM Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Room Inspector! ABOUT THIS LOCATION This position in located in the heart of North Orange County, Brea, California is a thriving city known for its strong community values, exceptional quality of life, and vibrant business environment. With a blend of suburban comfort and urban convenience, Brea offers professionals a welcoming and dynamic place to live and work. WHY DO WE NEED YOU? You're the last set of eyes before the guest walks in. As our Room Inspector, you're the standard-setter — the person who walks a freshly cleaned room and knows in an instant whether it's truly ready. You'll assign rooms to attendants, conduct thorough inspections, document findings, address guest concerns, and support the training and development of the team around you. This role carries real responsibility: your eye for detail and your commitment to quality are what separate a clean room from a guest-ready one. If you thrive in a role where your standards matter and your leadership makes the floor run better, this is where you belong.

Requirements

  • Eye for detail — you notice what others miss and hold the line on quality.
  • Supervisory or housekeeping experience preferred; previous room inspection experience a plus.
  • Team player who's willing to roll up their sleeves when the floor needs it.
  • Clear communicator with guests, management, and teammates.
  • Organized; able to plan and assign work across a team effectively.
  • Bilingual English/Spanish a plus.

Nice To Haves

  • previous room inspection experience a plus
  • Bilingual English/Spanish a plus

Responsibilities

  • Assign daily room lists to Room Attendants and manage workload throughout the shift.
  • Conduct thorough inspections of guestrooms, bathrooms, corridors, and lobbies for cleanliness and condition.
  • Examine carpets, drapes, and furniture for stains, damage, or wear; document and report findings.
  • Address and resolve guest complaints about housekeeping service professionally and promptly.
  • Support Room Attendant training and step in for Housekeeping Management when needed.
  • Write supply requisitions and maintenance work orders; report room redecoration needs.
  • Assist with hands-on cleaning and laundry tasks as workload demands.
  • Distribute new stock items to Room Attendants as directed.

Benefits

  • Medical, Dental, Vision, Life & Disability Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) & Roth 401(k) Plans
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Exclusive Employee Hotel Discounts
  • Complimentary On-Shift Meals (participating hotels)
  • Recognition & Rewards Program
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