Inside Sales Jobs

About The Position

Requirements

• 1 – 3 years sales and/or customer account service/support.
• Telephone sales with daily goals, strongly preferred.
• Using in a customer relationship management system/platform (e.g., Salesforce), preferred.
• High School diploma, GED or equivalent experience.

Nice To Haves

• Post-secondary education, preferred.

Responsibilities

• Makes outbound calls (expected to make approximately 40-60 calls per day, using a targeted lead list, to identify decision makers, build relationships and facilitate the sales process (from initiation to close).
• Builds and retains account/customer relationships, after closing the business, including rebooking the next season.
• Uses customer relationship management (CRM, specifically Salesforce) system to efficiently and accurately documents sales process status, track contacts as well as enter and update data.
• Uses Lifetouch’s consultative selling strategy and approach, consistently, to maximize sales. Listens carefully to ensure prospective customer’s needs are understood and addressed as well as effectively responds to and overcomes objections.
• Demonstrates knowledge and expertise by clearly explaining product/service features and benefits, pricing, commission, execution and collection process.
• Provides professional customer support by speaking clearly, checking for understanding, offering solutions and additional assistance, working efficiently and following up.
• Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

Benefits

• bonus incentive
• health benefits
• a 401K program
• other employee perks