Hostess Jobs

About The Position

Requirements

• Strong work ethic, punctuality, and positive demeanor are required
• Availability for Friday, Saturday, Sunday schedule and some Holidays
• Break and meal periods in compliance with Club standards
• Maintain impeccable professional appearance and grooming standards, including compliance with Club dress code
• Willingness to assist with additional assignments/projects as requested by Supervisor
• Ability to work as part of a team, ensuring smooth communication, cooperation and coordination with team members
• Demonstrate outstanding customer service skills
• Ability to handle complaints in professional manner
• Show initiative and anticipate needs
• Knowledge of basic Front of House and Food & Beverage operations preferred
• Excellent telephone etiquette and customer service skills
• Ability to read and comprehend simple instructions
• Ability to communicate effectively in English language
• High School degree or equivalent; OR three to six months of related experience and/or training; OR equivalent combination of education and experience

Responsibilities

• Provide arriving Members with a prompt, gracious greeting and seat them comfortably with menus
• Monitor restaurant activity to determine seating and dining flow
• Performing opening and closing duties as needed
• Work together with Chefs and/or Managers on menu production
• Print menus, reservations, and dining charts as needed
• Assist with To-Go orders, assuring timely and accurate service
• Assist team members with side duties, including but not limited to cleaning, stocking, silverware preparation, etc.
• Maintain working knowledge of menu and specials
• Respond to Member inquiries in a timely, friendly and efficient manner
• Answer telephone and field calls that could include general inquiries, reservation requests, transfer calls, etc.
• Utilize reservation system to input reservations and maintain seating charts
• Assist with additional tasks/assignments as needed