Host / Hostess

Hemisphere Restaurant Services LLC•Edina, MN

44d•Onsite

About The Position

The Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is focused on providing the best guest experience by adhering to the highest standards of service in the industry. As the welcoming face of The Tavern Grill, our Hosts play a pivotal role in creating a positive and inviting atmosphere for our guests by seating guests and managing wait lists and reservations.

Requirements

Excellent communication and organizational skills
Must be 16+ year old
Ability to adapt to changing circumstances and handle unexpected situations with flexibility.
Dedication to delivering exceptional guest service
Strong attention to detail
Previous experience a plus

Responsibilities

Warmly greet guests upon arrival.
Efficiently manage the seating process, ensuring a smooth flow in the dining area.
Handle reservations effectively, confirming details and managing waiting lists.
Maintain accurate records of guest bookings.
Effectively communicate with guests, providing information about wait times and specials.
Support Servers by communicating table turnovers and special requests.
Handle guest concerns or issues promptly and professionally.
Communicate effectively with management for escalated matters.
Be knowledgeable about the menu, including specials and promotions.
Assist in various tasks to contribute to the overall success of the restaurant.