Group Facilitator Jobs

About The Position

Requirements

• High School Diploma or equivalent
• Minimum of one (1) years of experience in family support, case management, social services, community outreach, or related human services experience preferred.
• Experience facilitating adult education or parent groups preferred.
• Ability to establish positive relationships with families from diverse backgrounds.
• Strong customer service and interpersonal skills.
• Ability to communicate effectively both verbally and in writing.
• Basic computer skills, including Microsoft Office and data entry.
• Ability to organize work, maintain records, and manage multiple tasks.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality.
• Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).
• School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.

Responsibilities

• Welcome and assist families accessing Family Center services.
• Serve as a point of contact for families seeking information about available community resources and Family Center programs.
• Conduct basic intake activities and assist families in completing required forms and documentation.
• Refer families to appropriate Family Center staff or community agencies based on identified needs.
• Maintain positive, respectful, and supportive relationships with participating families.
• Assist with outreach activities to increase family participation in Family Center programs and events.
• Coordinate the preparation and delivery of Hello Baby welcome bags to participating families.
• Maintain communication with families regarding Hello Baby services.
• Track deliveries and maintain accurate program records.
• Assist with inventory of Hello Baby supplies and materials.
• Coordinate the daily operations of the Family Center diaper bank.
• Receive, organize, stock, and distribute diapers and related supplies.
• Order diapers and monitor inventory levels to ensure adequate supplies are available.
• Pick up diaper donations and deliveries as needed.
• Maintain accurate inventory records and distribution documentation.
• Enter required data into tracking systems and prepare reports as requested.
• Assist with coordinating food distributions through 412 Food Rescue and other community partners.
• Receive, organize, and distribute food items to participating families.
• Maintain records related to food distributions.
• Ensure food distribution activities are organized, safe, and welcoming.
• Plan, coordinate, and facilitate educational and support groups for parents and caregivers.
• Coordinate Family Fun Nights, workshops, support groups, and family engagement events.
• Develop engaging activities that promote child development, family well-being, positive parenting practices, and school readiness.
• Collaborate with center staff and community partners to identify topics responsive to family needs.
• Maintain attendance records and evaluate participant feedback to support continuous program improvement.
• Assist with recruitment and enrollment efforts for Family Center programs.
• Support family participation in center activities and educational programming.
• Participate in interdisciplinary team meetings and case conferences.
• Assist with data collection, reporting, and program documentation.
• Support grant objectives, performance measures, and continuous quality improvement initiatives.
• Perform other duties as assigned by the Site Director.

Benefits

• FACES Benefit Program