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Associate Category Customer Sales Planning Manager

The Clorox CompanyBrampton, ON
Hybrid

About The Position

Reporting directly to the Category Customer Sales Planning Leader (CCSPL) you are accountable for the translation of the brand strategies, and excel in bringing insights to action through compelling and integrated customer selling stories. As an expert in understanding our business tools, ACN, Precision, Salesforce, POS, Nielsen, Shipment data and brand strategies, you are able to understand the market dynamics of Clorox, the category, the competition and our customers to bring insights into action for the sales organization to execute. This role is integral to helping shape future strategies, understand white space opportunities and support customer activation that enables Clorox to gain a competitive advantage while driving the category for our customers all through mastery of data and insights.

Requirements

  • 3-5 years of experience in category management, sales, marketing, or trade management roles from a leading CPG company
  • Strong collaboration skills and strategic thinking
  • Strong Excel skills complementing a strong process and an analytical mindset
  • Strong aptitude for business planning at the customer level
  • Proven organization and time management skills
  • Excellent communication and leadership skills

Nice To Haves

  • Experience in Healthcare Distributorship/Healthcare Industry and/or Distribution, with a focus on cleaning products and janitorial sanitation- demonstrated working knowledge of how end users operate, how to influence, and of group purchasing organizations, RFPs, contract management or through go-to-market strategy via distributor vs direct B2B (preferred)
  • Experience and ability to use Nielsen (WS+/Answers) (preferred)
  • Exceedra (and/or other TPM) (preferred)
  • Self starter with ability to perform well in fast-paced and changing environment

Responsibilities

  • Category Customer sales planning and management:
  • Customer/Category Insights and Storytelling: Translates brand strategies into compelling and actionable stories for our customers using insights and an adept understanding of the categories, competitors, customers, and Clorox.
  • Innovation/Distribution Opportunities and Customer Activation: Leads the identification and execution of innovation and distribution initiatives and customer activation plans. Identify growth opportunities and collaborate with cross-functional teams to bring them to life.
  • Strategic Planning: Works in collaboration with the CCSPL to develop a strategic vision for the category and customer, with a focus on the 6-month to 2-year window. Outline clear goals, objectives, and action plans to achieve desired outcomes in a way that customer teams can deploy by adding only customer relevant tweaks. Collaborates with Excellence in both communication and collaboration to enhance the outcomes for the business priorities of NCS Revenue, Trade, NRM, Insights, and Studio teams. Supports teams with the necessary insights and recommendations for investment choices for our customers and brands that are rooted in the KPIs (NCS Revenue, Trade, GM, EBIT) for ROI on investments.
  • Support the Sales Division Customer Team Leader on contractual management and bid initiatives for category and portfolio expansion, within program requirements, lead times and trade structure.
  • Partner with Regional Sales Managers to influence product end users to convert/expand adopting our portfolio for use across facilities, uncover sales performance drivers using data tools to guide actions and drive the sales funnel, play a key role in supporting an existing portfolio of customers while utilizing data and insights to recommend actions for brand and category growth.
  • Work in collaboration with the account teams (Customer Team Leaders where necessary) to ensure a full understanding of the market/customer conditions are understood, challenged, and validated for rounded recommendations.
  • Stay informed on industry trends, competitor activities, and developments to identify new business opportunities and white space.
  • Ad hoc support for total Cleaning SBU projects.
  • Strategic Development:
  • Strategy and Planning: Supports the business teams in understanding the current and future states of customers and performance to support the business planning and strategy process.
  • AMPS Strategies and Tactics: Supports the development and deployment of AMPS (Assortment, Merchandising, Pricing, and Shelving) strategies, as well as brand/sales priorities and selling tools.
  • Category Expertise: Serves as a category expert, leveraging POS customer sales tools and market (Nielsen) reviews to make informed decisions.
  • Support the development and strategic direction of Annual business planning, Playbook, sales summit and customer ready decks

Benefits

  • comprehensive, competitive benefits that prioritize all aspects of well-being and provide flexibility for our teammates’ unique needs
  • robust health plans
  • competitive pension program with a company match
  • paid time off benefits (including half-day summer Fridays, depending on location)
  • Maternity leave benefits

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