Front Desk Jobs

About The Position

Requirements

• Demonstrate High Performance: Show competitive drive and deliver results at a high level
• Effective Management Skills: Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations
• Interpersonal and Communication Skills: Connect effectively with members, the community, and the public. Possess excellent written and verbal communication skills
• Business Acumen: Demonstrate strong decision-making skills that add value to the business. Proficient in Microsoft Office, mobile applications, and CRMs.
• Education and Experience: High school diploma or equivalent required
• 1+ years of experience in retail or direct sales management/lead generation systems.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth
• Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship
• Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives
• Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement
• Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency
• Conduct staff performance reviews, monitor KPIs, and implement strategies for continuous improvement in sales, service and operations

Benefits

• FREE Premier Orangetheory Fitness membership for you and a dependent
• Health & Wellbeing insurance
• 401k Retirement upon eligibility
• Paid Time Off + Holidays
• Growth Opportunities
• Monthly sales bonus and bi-weekly commission incentives based on sales performance
• Collaborative, positive company culture