Front Desk Medical Receptionist
Experience Momentum • Lynnwood, WA3d • Onsite
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Front Desk Medical Receptionist
Experience Momentum•Lynnwood, WA
•Onsite
About The Position
Experience Momentum is a thriving, mission-driven wellness center located in Mill Creek, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. We are seeking a Front Desk Medical Receptionist who brings warmth, reliability, and a solutions-focused mindset to every interaction. If you're looking for meaningful full-time work where your customer service skills truly matter and your schedule remains consistent, this could be the role for you.
Requirements
- A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment
- A clear communicator who can navigate sensitive or complex patient scenarios with grace
- Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently
- Customer service experience preferred
- Must be able to work closing shift M-F (M-TH until 7:15pm, F until 5:45pm)
Nice To Haves
- Previous experience in a medical, clinical, or wellness setting strongly preferred
Responsibilities
- Greet & Support Clients: Be the friendly face that welcomes every client into our space—warmly, respectfully, and professionally.
- Manage Appointments: Coordinate scheduling across our service lines to maximize availability and streamline care.
- Process Payments: Accurately collect copays, balances, and payment information while maintaining a professional tone.
- Support Communications: Answer calls, respond to referrals, manage faxes, and deliver timely follow-ups to patients.
- Maintain Records: Keep client accounts up-to-date, ensuring all demographic and insurance information is current.
- Handle Inquiries: Respond clearly and compassionately to a range of client questions, including those related to Motor Vehicle Accident and L&I cases.
- Be a Team Player: Pitch in with additional administrative duties that help keep the clinic running smoothly.
Benefits
- 401(k) with employer match after one year
- 11 paid company holidays
- Paid time off accrual
- Paid Volunteer Day
- Free group fitness class access
- Employee discounts on services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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