Front Desk Jobs

About The Position

Requirements

• 1-2 years’ hotel experience working in a front desk capacity
• Ability to meet deadlines (email, telephone inquiries, and guest inquiries)
• Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity
• Must be willing to work shift work, 24hr desk
• Ability to work independently with little supervision
• Ability to multitask and work in a fast-paced environment
• Possess a positive, friendly and professional attitude
• Ability to work well with peers in a group environment
• Excellent oral and written communication skills
• Excellent organizational and time management skills
• Proven ability to solve problems

Responsibilities

• Process registrations, departures, and respond to guest inquiries in a timely and professional manner
• Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
• Communicate to the management team any guest concerns or challenges
• Operate in accordance to established policies, procedures, and quality standards
• Maintain an organized and clean work area
• Assist in other areas of operations as needed