Front Desk Coordinator

Birds Barbershop • Georgetown, TX

4d • Onsite

About The Position

This role is responsible for managing the front desk and ensuring a positive client experience. The Front Desk Coordinator will greet clients, manage appointments, maintain the organization of the front desk and retail areas, and handle client concerns. Collaboration with barbers and cosmetologists is key to ensuring an excellent client experience.

Requirements

• Upbeat and friendly demeanor
• Proficiency in managing appointments, walk-ins, and phone calls
• Ability to keep the front desk and retail areas clean, organized, and stocked
• Solutions-oriented mindset for handling client concerns and inquiries
• Teamwork and collaboration skills

Responsibilities

• Greets clients with a friendly and welcoming demeanor
• Manages appointment bookings, walk-ins + phone calls
• Keep the front desk + retail areas clean, organized and stocked
• Handle client concerns + inquiries with a solutions-oriented mindset
• Collaborate with barbers + cosmetologists to ensure an awesome experience

Benefits

• Company parties
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Full medical benefits (cost split with employer)
• 40% off hair services and products
• No dress code
• Vibrant and collaborative workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed