Front Desk Jobs

About The Position

Requirements

• Minimum two years of work experience in a medical office.
• Minimum one-year supervisory experience.

Responsibilities

• Performs, assists and oversees subordinates in performing check-in and checkout duties.
• Greets patients, salespeople, and visitors, answers questions, and provides assistance.
• Instructs new patients in completion of medical history and information forms and updates for returning patients demographics and insurance information, as needed, checking forms for completion and signature(s).
• Confirms patients' insurance eligibility with patient, copying all pertinent information.
• Enters appropriate data into computer, retrieves data, types correspondence and reports.
• Generates encounter form and compiles all information for visit, including referral information, and distributes to clinical staff.
• Prepares folders and maintains records of new patients, compiles medical charts, reports, and correspondence.
• Reviews medical records for completeness, assembles records into standard order, and files records.
• Prepares medical charts, encounter forms, for next days clinics.
• Verifies demographic and insurance information at checkout.
• Enters appropriate data into computer, retrieves data, determines patients portion of payment due.
• Collects payments and posts payment to patients financial record in computer, generates receipt for patient.
• Schedules return appointments and provides patient with appointment card.
• Balances charges and payments for each physician and monies.
• Closes credit card machine.
• Submits balanced report, and monies to Executive Assistant to prepare deposit.
• Adjusts errors and resolves complaints.
• Recommends establishment or revision of policies, recommends standards of performance.
• Complies with Practice policies and procedures, reliable and punctual, cooperates with co-workers, maintains patient and financial confidentiality.
• Performs duties with minimum supervision, in a timely fashion, with accuracy, and with courtesy and compassion for the patient.
• Adheres to all safety policies and procedures while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO
• Paid Holidays
• Company Paid Life Insurance
• Employee Perks Program