Medical Front Desk Imaging Clinic
Ascension•Georgetown, TX
•Onsite
About The Position
This role is for a Medical Front Desk position within an Imaging Clinic located in Georgetown, Texas. The position is full-time, 35 hours per week, with a schedule of Monday through Friday from 7:30 AM to 5:00 PM. The role focuses on providing high-touch patient concierge services, managing front-end revenue cycle operations, orchestrating clinical scheduling and documentation, driving financial accuracy, maintaining data integrity, and providing administrative support to the clinical team.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Previous hands-on experience with AthenaHealth (EMR/EHR) is strongly preferred.
- Demonstrated success in navigating insurance portals and clinical documentation requirements to secure procedural approvals.
- Solid foundational experience in a medical office setting, with a deep understanding of patient flow and insurance terminology.
- The ability to provide high-level customer service while managing the administrative demands of multiple clinic providers.
Nice To Haves
- Previous hands-on experience with AthenaHealth (EMR/EHR) is strongly preferred to ensure immediate operational impact.
Responsibilities
- Serve as the primary point of contact, ensuring every patient and visitor is greeted and checked in/out with professional excellence.
- Verify insurance authorizations and precertifications to ensure seamless claim processing and reimbursement.
- Manage patient appointments, confirm schedules, and process medical record release requests with strict adherence to privacy protocols.
- Enter and audit patient procedure charges, collect co-payments, and reconcile daily reports and deposits for 100% accuracy.
- Meticulously capture and verify patient demographic information within the EHR system.
- Provide multidimensional administrative support to the clinical team, ensuring the front office operates with peak efficiency and organizational flow.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
