Front Desk Associate

US Fitness Holdings•Huntsville, AL

About The Position

The Front Desk Associate welcomes members, guests, and visitors and helps deliver a friendly, professional, and motivating fitness experience. The role sets the tone for each club visit by providing helpful service, handling inquiries and transactions, and supporting member engagement. The associate also helps maintain a clean and organized front desk and lobby.

Requirements

  • Friendly, enthusiastic attitude and strong communication skills.
  • Organized and punctual, with the ability to multitask in a fast-paced setting.
  • Basic computer and cash-handling skills.
  • CPR/AED certification, or willingness to obtain certification within 30 days.

Nice To Haves

  • Interest in building a career in fitness, with potential future opportunities as a Personal Trainer, Membership Manager, and more.

Responsibilities

  • Greet and check in members, guests, and visitors.
  • Handle phone calls, questions, and transactions.
  • Keep the front desk and lobby clean and organized.
  • Support club programs and member engagement.

Benefits

  • Complimentary club membership and guest privileges.
  • Discounts on training, spa services, programs, and apparel.
  • Employee referral bonus.
  • In-house certification and continuing education.
  • For full-time employees only: medical, dental, vision, and life insurance; 401(k); and paid time off.
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