Front Desk Coverage

Elevation Corporate Health•Baltimore, MD
•$16 - $17•Onsite

About The Position

Front desk staff make our clients feel welcome and complete a variety of front desk tasks, such as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. As a team member, they are responsible for participating in programming and events in order to ensure optimal performance.

Requirements

  • Ability to prepare routine administrative paperwork
  • Ability to follow routine verbal and written instructions
  • Knowledge of customer service standards and procedures

Responsibilities

  • Greets all members and guests to create welcoming environment
  • Develops positive relationships with members
  • Facility/member tours
  • Answers incoming phone calls and provides messages or returns calls as needed
  • Accepts member feedback and concerns professional and communicates to management
  • Cleaning of fitness center and equipment
  • Notifies management of equipment needs
  • Supports data entry projects related to Fitness Center and Pool usage and reporting.
  • Supports on creation, printing/copying and posting marketing materials as needed
  • Assists in scheduling residents for orientations and assessments
  • Communicates any MCEP user issues to direct supervisor and submits “Report a Bug” tickets to Tech Team through the MCEP as needed.
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