Front Desk/Tennis Desk Staff
The Risher Companies • Missouri City, TX83d
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Front Desk/Tennis Desk Staff
The Risher Companies•Missouri City, TX
About The Position
Our Tennis Desk Attendants' priority is ensuring guests and members have an exceptional experience. This role offers a unique opportunity to be at the heart of our tennis community, interacting with players of all levels and contributing to the overall success of our tennis programs.
Requirements
- Excellent customer service and communication skills.
- Basic computer proficiency.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to be self-sufficient with job responsibilities.
Nice To Haves
- Knowledge or interest in tennis is a preferred.
- Previous customer service experience preferred.
Responsibilities
- Greet and assist members and guests in a friendly and professional manner.
- Handle inquiries, provide information, and ensure a positive experience for all tennis facility users.
- Knowledge of services offered.
- Maintaining the overall organization and presentation of the pro-shop.
- Monitor and address equipment needs, reporting any maintenance issues promptly.
- Foster a welcoming environment, building rapport with members and promoting a sense of community.
- Proactively address member needs and feedback, ensuring their satisfaction.
- Maintain accurate records of court bookings, lesson schedules, and member information.
- Assist with payments as needed.
- Assists with managing court reservations and ensure accurate scheduling.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
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