Front Desk Jobs in Detroit, IL

About The Position

Requirements

• High school diploma or equivalent
• Prior experience in a supervisory role
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office and hotel management software
• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Supervise and train front desk staff
• Ensure excellent customer service is provided to all guests
• Maintain a clean and organized front desk area
• Handle guest complaints and resolve issues in a timely manner
• Assist with check-in and check-out procedures
• Manage room reservations and cancellations
• Ensure compliance with hotel policies and procedures
• Perform other duties as assigned by management

Benefits

• Competitive wage
• Health and Dental Insurance
• Company paid Life Insurance
• Short Term and Long-Term Disability Insurance
• Vision
• Critical Illness
• Accidental
• 401(k) and company match
• Paid vacation
• Paid holidays
• Paid sick days
• Free hotel rooms
• Hotel discounts