Forward Deployed Engineer Jobs

About The Position

Requirements

• Production systems: Experience building and maintaining production systems using Python (asyncio, FastAPI) and TypeScript (Node, React).
• AI systems: Hands-on experience with LLM, TTS and speech APIs, fine-tuning models, vector databases, RAG, and evaluation frameworks.
• Performance focus: Ability to meet SLAs, resolve issues, and optimize systems for speed and reliability at scale.
• Scale mindset: Experience building production monitoring and debugging systems across cloud infrastructure and databases.
• Customer obsession: Comfortable engaging directly with customers to troubleshoot issues, understand edge cases, and deliver fast solutions.

Responsibilities

• Architect agents: Build and ship multi-modal AI agents that drive business impact for essential service companies.
• Co‑build with customers: Work directly with enterprise stakeholders to map workflows and deploy our product to unlock immediate revenue lift.
• Own end‑to‑end lifecycle: Manage everything from design, to implementation, to rollout, including deployment, measuring success, and iterating with customers.
• Ensure scalability: Build reliable systems that support thousands of concurrent interactions with strong performance.
• Run rapid experiments: Evaluate cutting‑edge text/voice models, fine‑tune, live A/B test, and iterate within tight feedback loops.
• Elevate the platform: Surface patterns and opportunities across customers to inform product and engineering roadmaps.