First Officer Jobs

About The Position

Requirements

• Must register and maintain a status in good standing under the SAFE Act requirements.
• High level of interpersonal skills to interact with customers and potential customers in a professional manner.
• Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
• Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas and government agencies as required.
• High level of direct marketing skills necessary, as regular and ongoing direct marketing is required in order to establish relationships with referral sources and identify networking opportunities.
• High level of analytical skills to conduct loan analysis and maintain loan’s progress in consideration of market trends, credit/interest rates, economic conditions and other factors.
• Good understanding and knowledge of Company’s products and services.
• Good cross-selling, management and organizational skills.
• Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.

Nice To Haves

• Bachelor’s degree preferred or equivalent advanced training in a financial institution or loan setting.

Responsibilities

• Interviews loan applicants explaining loan options, rates, terms and collateral requirements; gather the required information to provide a complete application to the appropriate loan processor.
• Conducts loan closings. Ensures all documents are appropriately signed and all underwriting conditions are met. When necessary, takes all steps necessary to perfect the Bank’s lien position.
• Disburse funds on construction and home improvements loans in accordance with Bank guidelines.
• Manages and supervises individual loan portfolios. Develops and maintains existing customer base and build customer satisfaction and confidence in the Bank.
• Maintains the asset quality of lending portfolio.
• Assists other loan officers with underwriting questions or program information.
• Proactively identify, develop and maintain a quality network of business relationships with Realtors, Attorneys and other professional contacts that serve as a source of referrals for new mortgage lending opportunities.
• Cross-sell bank products and services in a professional manner.
• Completed required training associated with job function.
• Performs other related duties as assigned
• MLOs are expected to be accessible to clients and referral partners outside of standard business hours, including evenings and weekends as necessary