Field Technician Jobs

About The Position

Requirements

• Able to lift 75lbs, stand, stoop, crouch for prolonged periods with no issues.
• Excellent written and verbal communication skills.
• Ability to effectively comprehend and communicate technical concepts.
• Demonstrated aptitude for learning new technologies.
• Strong time & project management skills.
• Detail oriented.
• Able to collaborate and interact with others.
• Proven experience effectively prioritizing workload to meet deadlines and work objectives.
• Ability to maintain the required security clearance for this role.

Nice To Haves

• Passion and strong understanding of the industry and our business' mission.

Responsibilities

• Perform a variety of technical field service related duties involving new product installations including equipment start up, functional testing, and customer training.
• Test, calibrate, and verify system and peripheral devices.
• Serve as a professional company representative providing exceptional customer service while at customer locations or while in any service support role.
• Diagnose and perform repairs in a time effective manner.
• Promote, build, and maintain good customer relations.
• Responsible for documentation of machine data, service history, and quality information.
• Demonstrate products as necessary in support of sales.
• Communicate with managers to ensure customer expectations are met and important information is passed on to the proper parties.
• Make recommendations for changes and improvements as may be developed through field service activity.