Field Service Technician

The Blood Connection•Raleigh, NC

About The Position

The Field Service Technician maintains fleet vehicles, building infrastructure, and mechanical equipment for The Blood Connection’s divisional donor centers and mobile staging sites. The role helps ensure that vehicles, buildings, and equipment are in proper working order, maintains an inventory of supplies, and works in a neat and organized manner. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with on-call duty every four weeks.

Requirements

  • Technical/vocational school training in fleet (automotive and truck) service and repair, or five years of related experience in the disciplines described.
  • CDL license with no major infractions.
  • Dependable transportation.
  • Ability to travel and work according to a changing schedule.
  • Excellent time management skills.
  • Ability to read and follow written and/or verbal instructions.
  • Ability to communicate effectively, tactfully, and courteously with patrons, donors, sponsors, and co-workers.
  • Ability to work with all levels in a diverse work environment.
  • Ability to establish and maintain effective working relationships with staff, management, and peers.

Nice To Haves

  • Bus maintenance experience.
  • Three or more years of related experience is preferred.

Responsibilities

  • Assist with tracking and documenting fleet maintenance.
  • Perform qualified mechanical and operational repairs and services, and schedule mechanical services when needed locally and at remote mobile staging locations.
  • Respond to emergency work orders to help ensure vehicles are functional for blood drives.
  • Communicate with operational staff and coordinate repairs as needed.
  • Assist with building maintenance at remote sites and perform necessary repairs when qualified.
  • Help maintain the interior and exterior appearance of buildings.
  • Respond to building work orders to help ensure sites are operational for accepting blood donors.
  • Assist operational staff with scheduling maintenance for operational equipment and perform certain maintenance procedures when qualified.
  • Assist with maintenance record keeping when required.
  • Assist with special projects as required.
  • Adhere to all safety policies and procedures.
  • Perform other duties as assigned or required.
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