Technician I, Field Ops - Residential
Ezee Fiber • Houston, TX56d • Onsite
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Technician I, Field Ops - Residential
Ezee Fiber•Houston, TX
•Onsite
About The Position
We are seeking a skilled and customer-focused Technician I, Field Ops- Residential to join our team at Ezee Fiber. In this role, you will be responsible for installing and activating fiber services at customer premises, ensuring high-quality service delivery and customer satisfaction. This is a position that is ideal for individuals eager to grow their technical skills in a fast-paced environment.
Requirements
- High school diploma or equivalent
- Minimum of six (6) months to two (2) years of experience or training in fiber splicing and troubleshooting.
- Basic understanding of fiber optic systems and customer premises equipment.
- Strong attention to detail and willingness to learn.
- Ability to work outdoors in various weather conditions and perform physical tasks.
- Good communication skills and a team-oriented mindset.
- Valid driver’s license and clean driving record.
- Flexibility to work evenings, weekends, and holidays, and on call as needed.
Nice To Haves
- Technical certifications in fiber optics are a plus.
Responsibilities
- Install fiber services at customer homes, including termination, splicing, and testing.
- Install, configure, and troubleshoot Customer Premise Equipment (CPE).
- Manage work orders independently, meet SLAs, and document job details.
- Perform splicing and identify faults using fiber loss testing.
- Maintain inventory of tools and fiber components.
- Provide professional service and educate customers on fiber technology.
- Follow safety protocols and company policies during all field operations.
Benefits
- Health, Dental and Vision insurance
- 401k match
- Paid time off
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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