Field Mechanic Jobs

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Field Service Mechanic DOT

THE TAYLOR GROUP INC•Odessa, TX
•Onsite

About The Position

Taylor Sudden Service provides genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works. Sudden Service, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, Mississippi, since 1927. The company provides regular training schools for service technicians. The Field Service Mechanic supports customer relationships by providing prompt, efficient service for new and used equipment as authorized by customers and assigned by the Service Supervisor. The position helps maintain the company’s reputation and encourage repeat sales through customer-focused service, equipment delivery and operator training, routine customer calls, repairs, and accurate reporting for billing. The mechanic typically performs repairs at customer premises, using a company vehicle and arranging the tools, parts, and facilities needed. The role may require occasional overnight stays at out-of-town locations. Experienced or advanced mechanics may troubleshoot unusual or recurring problems, train new service mechanics, or supervise a team working on large equipment or repairs.

Requirements

  • Excellent verbal and written communication skills.
  • Basic computer skills.
  • Ability to stoop, bend, climb, and lift up to 50 pounds.
  • Valid driver’s license and good driving record; the employee will drive a company-owned vehicle and must meet corporate insurance coverage requirements.
  • Must be DOT certifiable; must be at least 21 years old to be DOT certified.
  • Some vocational or formal schooling in hydraulics and diesel engine repair.
  • Three years of on-the-job experience in diesel mechanics and hydraulics; schooling in these fields may substitute for some job experience.
  • Must pass the tacker test.
  • Must be able to stay overnight at out-of-town locations on occasion.

Nice To Haves

  • Practice and improve welding skills toward passing the AWSD14 Welding Test, which is encouraged for consideration for future promotions.
  • Passing the AWSD14 Welding Test is not required for the position.

Responsibilities

  • Consult with the Service Supervisor to plan work and travel schedules, prioritizing customer needs and considering machine location and parts availability.
  • Diagnose equipment malfunctions; repair or replace worn and defective parts; install assemblies; and adjust devices and controls.
  • Provide the tools and parts and arrange facilities needed to perform repair work, usually at customer premises.
  • Inspect, operate, and test machines at delivery, at scheduled inspection intervals, and after repairs to ensure proper operation.
  • Report customer and machine details, malfunction information, time spent working, driving and waiting, mileage, and other relevant information to the Service Supervisor for account charging and billing.
  • Build customer relationships by assembling equipment when necessary, performing inspections, training operators on machine operation and capabilities, and explaining warranty and maintenance requirements.
  • Make routine customer calls as time permits and provide prompt, satisfactory repair or replacement service.
  • Improve technical skills by attending company-sponsored vocational schools and departmental training meetings and by reading technical literature.
  • Maintain a neat personal appearance and keep the service truck clean, polished, and orderly.
  • As an experienced or advanced mechanic, troubleshoot recurring or unusual problems in coordination with Engineering, Manufacturing, and other service personnel.
  • As an experienced or advanced mechanic, train new mechanics or supervise teams assembling or servicing large units or performing large repair jobs.
  • Complete work orders and job-related paperwork, including JSA forms, inspection reports, and credit card receipts, in a timely manner.
  • Perform other duties as assigned.

Benefits

  • Medical and prescription coverage
  • Dental insurance
  • Vision insurance
  • Vacation
  • 10 holidays
  • 401(k)
  • Life insurance

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