Field Application Engineer Jobs

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Senior Engineer I, AS Field Application

Kulicke & Soffa•Fort Washington, PA

About The Position

Work closely with our customers to develop and optimize advanced packaging processes for semiconductor manufacturing. Serve as the lead technical interface for customers, helping them develop and optimize their packaging recipes. Troubleshoot and repair semiconductor packaging equipment, perform preventive maintenance (PM) on the machines when needed and train the customer engineers to use the equipment. Communicate and align with the customer on a daily basis, prepare internal summary reports and customer presentations. Escalate issues to the rest of the engineering team at other sites and work closely with them for resolutions. Collaborate closely with the engineering team to support, maintain, and enhance machine performance, implementing feedback from field experiences. Report identified issues and field observations to the engineering team, providing clear documentation to support continuous improvement efforts. Test, troubleshoot and recommend improvements to advanced packaging assembly equipment. Identifies, analyzes and resolves system design weaknesses.

Requirements

  • Advanced packaging processes for semiconductor manufacturing
  • Troubleshoot and repair semiconductor packaging equipment
  • Perform preventive maintenance (PM) on machines
  • Train customer engineers to use equipment
  • Prepare internal summary reports and customer presentations
  • Escalate issues to engineering teams
  • Support, maintain, and enhance machine performance
  • Implement feedback from field experiences
  • Report identified issues and field observations
  • Provide clear documentation for continuous improvement
  • Test, troubleshoot and recommend improvements to advanced packaging assembly equipment
  • Analyze and resolve system design weaknesses

Responsibilities

  • Serve as the lead technical interface for customers, helping them develop and optimize their packaging recipes
  • Troubleshoot and repair semiconductor packaging equipment, perform preventive maintenance (PM) on the machines when needed and train the customer engineers to use the equipment
  • Communicate and align with the customer on a daily basis, prepare internal summary reports and customer presentations
  • Escalate issues to the rest of the engineering team at other sites and work closely with them for resolutions
  • Collaborate closely with the engineering team to support, maintain, and enhance machine performance, implementing feedback from field experiences
  • Report identified issues and field observations to the engineering team, providing clear documentation to support continuous improvement efforts
  • Test, troubleshoot and recommend improvements to advanced packaging assembly equipment
  • Identifies, analyzes and resolves system design weaknesses

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