Field Application Engineer

Arrow Electronics•Peabody, MA

5d•$84,300 - $160,050•Hybrid

About The Position

The Field Application Engineer is responsible for utilizing an advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment. This role drives demand creation by maximizing Arrow content on designs, understanding customer needs, and leveraging Arrow’s engineering and design services resources to facilitate solutions. The engineer will apply technical knowledge to influence designs using solution selling, resources, and strategies. They will partner with the sales team across pre- and post-sales activities, providing technical support and consulting to promote demand creation. This includes technical calibrations and research with sales and other Arrow departments and suppliers in support of customer designs. The role champions return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales. The Field Application Engineer will attend supplier trainings in person and via conference calls, manage supplier and customer expectations by building and developing relationships, and keep stakeholders up-to-date on activities, plans, and progress towards initiatives. Identifying key relationships amongst decision-makers within suppliers and customers is crucial. The engineer will attend and actively participate in strategic branch meetings and QBRs, develop and drive strategic technical plans by supplier line or customer solutions, and participate in ArrowEDGE initiatives through branch training and customer calls. Organizing engineering customer events is also a responsibility. This job profile requires the assignment and participation in a sales compensation plan, where a portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

Requirements

Requires in-depth knowledge and experience with system/board/engineering solutions and electronic components.
Breadth of knowledge of electronic components.
Experience with board-level/circuit design engineering.
Excellent communication skills.
Must be comfortable being in front of customers.
Solves complex problems; takes a new perspective using existing solutions.
Independent worker; receives minimal guidance.
Acts as a resource for colleagues with less experience.
Stays up-to-date on supplier products and arrow design services in order to act as a technical-marketing advisor to customers.

Responsibilities

Utilize an advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment.
Drive demand creation by maximizing Arrow content on designs.
Understand customer needs and leverage Arrow’s engineering and design services resources to facilitate solutions for customers.
Apply technical knowledge to influence designs utilizing solution selling, resources, and strategies.
Partner with the sales team across pre- and post-sales activities, providing technical support and consulting to promote demand creation.
Perform technical calibrations & research with sales & other Arrow depts. & Suppliers in support of the customer design.
Champion return on engineering investment, design win priorities, initiatives, and promotions by obtaining buy-in and support from sales.
Attend supplier trainings in person and via conference calls.
Manage supplier and customer expectations by building and developing relationships, keeping stakeholders up-to-date on activities, plans, and progressing towards initiatives.
Identify key relationships amongst decision makers within suppliers and customers.
Attend and actively participate in strategic branch meetings and QBR.
Develop and drive strategic technical plans by supplier line or customer solutions.
Participate in ArrowEDGE initiatives through branch training and customer calls.
Organize engineering customer events.