Field Application Engineer

Concurrent•LA, LA

12d•Hybrid

About The Position

We've delivered high-performance embedded computing solutions for four decades across industries including defence, telecoms, and aerospace. We’re proud to be experts in what we do and are looking for a Field Application Engineer to join our team. Reporting into the Technical Support Director, as a Field Application Engineer, you will be interfacing with our customers, project managers, and their engineering teams to assist in the definition and use of our solutions such as our single-board computers or systems. You will also act as a team leader working closely with other application engineers to ensure that prompt and proper technical support is provided to our customers. This role will consist of two major functions: Face-to-face customer support acting as a technical expert. Team leader to help strengthen the team in our US office. This is a fast-paced role where it is critical to be commercially aware as well as customer focused and will be an office-based role with travel to customer sites at short notice.

Requirements

Previous experience working directly with customers.
High level knowledge of embedded engineering.
Pre- and post-sales customer support.
Technical knowledge of VPX and its ecosystem for deployable ruggedized systems.
Technical knowledge of Linux, Windows & VxWorks.
Embedded System assembly and integration.
Must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or Department of Commerce.

Nice To Haves

Multi-skilled and experienced Field Application Engineer familiar with VPX technologies.

Responsibilities

Interfacing with customers, project managers, and their engineering teams to assist in the definition and use of our solutions.
Acting as a team leader working closely with other application engineers to ensure prompt and proper technical support is provided to customers.
Providing face-to-face customer support as a technical expert.
Strengthening the team in our US office.