Doula Jobs

About The Position

Requirements

• Strong experience in software development and testing, including hands-on testing of code, validation of outputs, and quality engineering practices
• Experience working within complex, regulated environments where policy and procedure adherence is required
• Solid understanding of the software development lifecycle (development, testing, deployment, and validation)
• Ability to troubleshoot complex systems and clearly articulate technical issues and resolutions
• Hands-on experience with or exposure to: XRAY
• Hands-on experience with or exposure to: QFaaS / VFaas
• Hands-on experience with or exposure to: PyDAT
• Hands-on experience with or exposure to: MTSA
• Hands-on experience with or exposure to: TSR
• Experience validating systems against enterprise testing frameworks and quality standards
• Background in technical architecture or quality engineering with demonstrated depth in testing
• Understanding of QE principles and how testing directly supports business outcomes and risk reduction
• Familiarity with CMF‑P (Change Management Framework – Policies and Procedures) or similar governance frameworks
• University / college degree, with 5+ years of industry-relevant experience
• Specific certifications are often required (or a comparable combination of education, job specific certification(s), and experience)
• Bachelor's degree

Nice To Haves

• Direct GenAI experience

Responsibilities

• Design, develop, test, validate, and maintain GenAI Agents and agent-based systems, including onboarding of new Agents and integration with existing PNC technology platforms
• Lead and execute testing and validation activities within the GenAI organization, ensuring AI solutions comply with enterprise policies, procedures, and control standards
• Develop and execute testing strategies across the full lifecycle (development, integration, deployment, and post-deployment validation)
• Perform code testing, code validation, and code quality assessments, with specific attention to model behavior, outputs, and reliability
• Troubleshoot and resolve complex technical issues related to GenAI workflows, testing frameworks, and agent execution
• Partner closely with engineering, architecture, risk, and governance teams to tie testing outcomes directly to policies and procedures
• Contribute to the evolution of AI-native engineering practices within lines of business and help lead change as AI capabilities scale
• Support continuous improvement of quality engineering (QE) practices as they relate to business value, risk management, and AI adoption
• Document testing results, validation approaches, and compliance evidence clearly and effectively for audit and governance purposes
• Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions
• Leverages technical knowledge and industry experience to design, build and maintain technology solutions
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives
• Consults junior staff regarding complex issues and best practices
• Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered
• Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level
• Time off
• Learning and career development
• Wellness programs
• Recognition