Documentation Specialist Jobs

About The Position

Requirements

• Associate’s or Bachelor’s degree in a scientific, technical, quality, business administration, or related discipline
• 1-3 years demonstrated experience in QA/QC document control, preferably in a hardware manufacturing setting
• Strong writing and organizational skills
• Attention to detail
• Proficiency in research and technical understanding
• Effective communication abilities
• Adaptability to industry changes
• Basic project management skills
• A knack for problem-solving.
• Intermediate computer skills required, with demonstrated proficiency in Microsoft Excel (e.g., data tracking, basic formulas, and reporting) and Microsoft Office Suite (Word, Outlook, PowerPoint).

Nice To Haves

• Experience with compliance management
• Experience with internal auditing
• Familiarity with quality systems and improvement methods such as CAPA, RCA, PFMEA, DMAIC or PDCA.
• Exposure to topic-based authoring concepts

Responsibilities

• Triage incoming Document Control requests, evaluate completeness against process requirements, and disposition or route work appropriately
• Oversee controlled documents from creation, review, and approval to distribution and obsoletion.
• Author and edit controlled content in the CCMS
• Perform final QA checks prior to document release
• Publish final documents and update registry/version tables
• Own and monitor support channels
• Process quality-related requests such as vendor onboarding and RFI questionnaires, researching and compiling accurate responses using the controlled document library
• Support administrative and compliance-related documentation (policies, safety documentation, and similar materials that span multiple functional areas), applying judgment on appropriate ownership and classification.
• Assist with tracking and flagging documentation gaps identified through internal or external audits
• Contribute to process improvement initiatives, including document control workflow refinements and definitions of what qualifies as a controlled document.
• Build working relationships with knowledge management, quality assurance, safety, security, and HR teams to understand documentation needs and keep controlled content current.
• Represent document control standards and expectations when coordinating with other teams

Benefits

• medical
• dental
• vision coverage
• a 401(k) retirement plan
• Paid Time Off
• Health Savings and Flexible Spending Accounts (HSA/FSA)
• life and disability insurance
• critical illness
• hospital indemnity
• accident
• legal/ID theft protection
• Employee Assistance Program (EAP)