Dispatcher Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• Ability to type at least 30 words per minute.
• Ability to remain calm, multitask, and prioritize effectively in high-stress, high-volume environments involving life-threatening situations.
• Working knowledge of Laurens County roads, neighborhoods, and major landmarks.
• Proficiency with multi-line phone systems, radio computers, CAD software, and Microsoft Office products.
• Ability to pass certification exams for NCIC Full Function Operator, Emergency Medical Dispatch (EMD), and Public Safety Telecommunicator.
• Completion of Class 4 Certification with the SC Criminal Justice Academy.
• Valid South Carolina driver’s license.

Nice To Haves

• Prior experience in public safety, call centers, or customer service.

Responsibilities

• Answer 9-1-1 and administrative lines and assess critical situations.
• Provide life-preserving instructions or de-escalation guidance until responders arrive on scene.
• Determine call priority and dispatch appropriate law enforcement units.
• Track the real-time status of on-duty units using computer-aided dispatch (CAD) systems.
• Operate National Crime Information Center (NCIC) terminals to process sensitive records, including missing persons and stolen property.
• Maintain strict legal documentation and confidentiality.

Benefits

• SC PEBA State Health Plans.
• Dental coverage with Basic and Plus options.
• Vision coverage with Full Vision options.
• Pension options with SCRS or PORS enrollment.
• Employer-paid basic life insurance.
• Short- and long-term disability options.
• 13 paid holidays.
• Annual leave (vacation).
• Sick leave accrued monthly.
• HSA and FSA accounts for medical or dependent care tax savings.
• Supplemental plan options for cancer, accident, and critical illness.