Automotive Service Dispatcher

Lithia & Driveway • Freehold, NJ

6d • $65,000 - $75,000 • Onsite

About The Position

Dealership: L0410 BMW of Freehold
BMW of Freehold
Now Hiring: Automotive Service Dispatcher
Join the team at BMW of Freehold, where ambition meets professional training and exceptional customer care. Work with cutting-edge equipment, enjoy top benefits, grow your skills, and thrive in a supportive, collaborative environment. Elevate your career with us!

Requirements

• 3+ years of experience required.
• Strong understanding of dealership service operations, technician workflow, and repair order management.
• Experience using CDK or similar dealership management systems.
• Previous automotive dealership experience is required
• Excellent organizational, communication, and multitasking skills.
• Acceptable driving record and a valid driver's license in your state of residence.

Nice To Haves

• BMW dealership experience is preferred.

Responsibilities

• Schedule and prioritize shop workflow
• Assign work to qualified technicians
• Ensure warranty procedure compliance
• Enforce safety and housekeeping standards
• Review completed work and documentation
• Ensure vehicle inspections are completed
• Maintain warranty records and vehicle history
• Track dispatch logs and carryover vehicles
• Coordinate parts requirements with Parts Department
• Monitor repair quality, completion, and repair order closure

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed