Automotive Service Dispatcher
About The Position
Casey Chevrolet is seeking a dependable, organized, and motivated Automotive Service Dispatcher to coordinate workflow between service advisors and technicians, helping the shop operate efficiently and provide timely service to customers. The role includes dispatching repair orders according to technicians’ skill levels and workloads, monitoring shop workflow and technician productivity, tracking repair order status and job progress, and helping maintain an organized shop environment. The dispatcher also communicates with service advisors, technicians, and management about workflow, delays, and scheduling needs, and writes repair orders for internal shop work. The position is full-time, with a Monday–Saturday schedule between 7:00 a.m. and 6:00 p.m. Pay is $50,000–$70,000 per year, depending on experience. Casey Chevrolet offers medical, dental, and vision insurance; FSA/HSA/LPFSA; prescription drug coverage; a company-paid healthcare navigation tool; an Employee Assistance Program; a 401(k) with company contribution upon eligibility; short- and long-term disability; legal resources coverage and ID protection; vacation and holiday pay; and additional employee perks.
Requirements
- Strong organizational and communication skills.
- Ability to multitask in a fast-paced environment.
- Knowledge of automotive repair terminology.
- Ability to work well with technicians and service advisors.
- Must be at least 18 years of age.
- Valid driver's license with a good driving record.
Nice To Haves
- Automotive dealership or repair shop experience is preferred.
- Experience with dealership management software is a plus.
Responsibilities
- Dispatch repair orders to technicians based on skill level and workload.
- Monitor shop workflow and technician productivity.
- Coordinate with service advisors and technicians throughout the day.
- Track repair order status and job progress.
- Help maintain an organized and efficient shop environment.
- Communicate delays and scheduling needs to management.
- Write repair orders for internal shop work.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- FSA/HSA/LPFSA
- Prescription drug coverage
- Company-paid healthcare navigation tool
- Employee Assistance Program
- 401(k) with company contribution upon eligibility
- Short- and long-term disability
- Legal resources coverage and ID protection
- Vacation and holiday pay
- Employee parts and service discounts
- Employee referral bonus program
- Discounted gym memberships to OneLife and YMCA
- Opportunity to grow with an established Chevrolet service department
- Team-oriented work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
