Automotive Equipment Dispatcher

Forest Service • Rapid City, SD

3d • Onsite

About The Position

This position is located within a National Forest and provides logistical and administrative support to the organization and dispatch office. The role performs routine administrative and clerical work, handles emergency and other telephone inquiries, maintains office files and records, compiles and verifies data, processes correspondence, and uses computer programs to support dispatch operations. It also provides logistical information and recommendations to supervisors, shares relevant information with cooperators and other interested entities, gathers information for dispatch guides, and maintains logs of telephone and two-way radio transmissions.

The position is temporary and is part of the FY2027 temporary employment hiring season. It may be filled for up to six months or for a not-to-exceed period of one year; an extension may be possible without further competition. The appointment may end early due to lack of work or funds. The expected start date is between April 18, 2027, and June 13, 2027. The position is not eligible for telework, and the duty station will be one of the locations listed in the announcement.

Requirements

• Must be a U.S. Citizen or U.S. National.
• Must be at least 18 years of age.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must pass satisfactory adjudication of a background investigation and/or fingerprint check.
• Must pass E-Verify employment verification.
• For GS-05, must have one year of specialized experience equivalent to at least GS-04; or a bachelor's degree or four years of successfully completed education above high school; or an eligible combination of post-high-school education beyond the first 60 semester hours and specialized experience.
• Specialized experience may include general clerical and administrative work such as handling mail and files and answering and screening emergency calls; using standard computer hardware/software and telecommunications equipment to maintain records, generate reports, and process requests; informing supervisors about logistical support activities and recommending efficient use of resources; and gathering information for dispatch mobilization and operating guides.
• Education used to qualify must be from an accredited business, secretarial, or technical school, junior college, college, or university. Transcripts must be provided when qualifying based on education, and course descriptions may be required.
• Application and resume must clearly document the required experience; all qualification requirements and required documents must be met by the announcement closing date.

Responsibilities

• Perform routine administrative and miscellaneous clerical duties.
• Answer and screen emergency calls and telephone inquiries about dispatch office activities, using personal knowledge or office files and records as appropriate.
• Refer calls to other personnel or component organizations when appropriate.
• Maintain office files and locate or withdraw requested materials.
• Compile statistical data, reports, charts, and records; extract, post, and tabulate data; and verify the accuracy of computations or computer quantities.
• Receive, sort, route, and distribute incoming mail and correspondence.
• Use standard computer hardware, software, and procedures to input, update, review, and retrieve data.
• Use specialized dispatch computer programs to assist personnel before and during emergency scenes.
• Compile information using appropriate computer software.
• Provide supervisors with critical logistical support information and recommendations concerning the efficient use of available resources.
• Share pertinent information with cooperators and other interested entities.
• Gather information for development and maintenance of the dispatch mobilization guide and internal dispatch operating guides.
• Transcribe and maintain logs of telephone and two-way radio transmissions.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type and the hiring agency can provide details.
• Government housing and federal day care facilities may be available depending on location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level