Automotive Equipment Dispatcher

Forest Service • Shoshone, ID

4d • Onsite

About The Position

This position is located within a National Forest and provides a wide range of logistical and administrative support functions. The dispatcher performs routine administrative and clerical work, answers and screens emergency calls, responds to telephone inquiries, and routes calls to appropriate personnel or organizations. The role maintains office files and records, compiles and verifies data, processes incoming mail, and uses standard computer programs and dispatch-specific software to support personnel before and during emergency incidents.

The position also provides logistical information and recommendations to the supervisor regarding the efficient use of available resources, shares pertinent information with cooperators and other interested entities, and gathers information for dispatch mobilization and internal operating guides. It transcribes and maintains telephone and two-way radio transmissions in communication logs. This is a temporary Forest Service position expected to begin between April 18, 2027, and June 13, 2027. The appointment may last up to six months or up to one year, not to exceed, and may end earlier due to lack of work or funding.

Requirements

• Must be a U.S. Citizen or U.S. National.
• Must be at least 18 years of age.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must successfully pass the E-Verify employment verification check.
• Must be subject to satisfactory adjudication of a background investigation and/or fingerprint check.
• For GS-05 qualification, one year of specialized experience equivalent to at least GS-04, a bachelor's degree or four years of successfully completed education above high school, or an allowable combination of post-high-school education beyond the first 60 semester hours and specialized experience.
• Specialized experience may include clerical and administrative work involving mail and files, answering and screening emergency calls, using standard computer programs and telecommunications equipment to maintain records and generate reports, providing logistical support information and resource-use recommendations, and gathering information for dispatch guides.
• Applications and resumes must clearly document experience requirements; transcripts are required when qualifying based on education.

Responsibilities

• Perform routine administrative and miscellaneous clerical duties.
• Answer and screen emergency calls and respond to telephone inquiries using departmental knowledge or office records.
• Refer calls to appropriate personnel or component organizations.
• Maintain office files and retrieve requested materials.
• Compile statistical data, reports, charts, and records; extract, post, and tabulate data; and verify calculations or computer quantities.
• Receive, sort, route, and distribute incoming mail and correspondence.
• Use standard computer hardware and software to input, update, review, and retrieve data.
• Use dispatch-specific computer programs to assist personnel before and during emergency scenes.
• Compile information using appropriate computer software.
• Provide logistical support information to the supervisor and recommend efficient use of available resources.
• Share pertinent information with cooperators and other interested entities.
• Gather information for development and maintenance of dispatch mobilization and internal dispatch operating guides.
• Transcribe and maintain telephone and two-way radio transmissions in communication logs.

Benefits

• Federal employees receive access to a comprehensive benefits package for themselves and their families; specific benefit eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level