Automotive Equipment Dispatcher

Forest Service•Shoshone, ID

4d•Onsite

About The Position

This position is located within a National Forest and provides logistical and administrative support to the organization. The incumbent performs routine administrative and clerical duties, handles emergency calls and telephone inquiries, maintains files and records, compiles and verifies data, and processes incoming correspondence. The role uses standard and dispatch-specific computer programs to support personnel before and during emergency scenes. It also provides logistical information and resource-use recommendations to a supervisor, shares information with cooperators and other interested entities, helps maintain dispatch guides, and records telephone and two-way radio transmissions.

Requirements

Must be a U.S. Citizen or U.S. National.
Must be at least 18 years of age.
Males born after December 31, 1959, must be registered for Selective Service.
Must pass satisfactory adjudication of a background investigation and/or fingerprint check.
Must successfully pass the E-Verify employment verification check.
GS-04: One year of progressively responsible clerical, office, or other work providing knowledge and skills needed for the position; or an associate's degree or two years of successfully completed education above high school; or a combination of qualifying post-high-school education and experience.
Qualifying education must be from an accredited business, secretarial, or technical school, junior college, college, or university.
Application and resume must clearly document qualifying experience; transcripts must be provided when qualifying based on education, with course descriptions as necessary.
Must provide required updated documents and meet all qualification requirements by the announcement closing date.

Responsibilities

Perform routine administrative and miscellaneous clerical duties.
Answer or screen emergency calls and telephone inquiries about dispatch office activities; provide information when available or refer callers to appropriate personnel or organizations.
Maintain office files and retrieve requested materials.
Compile statistical data, reports, charts, and records; extract, post, or tabulate data and verify computations or computer quantities.
Receive, sort, route, and distribute incoming mail or correspondence.
Use standard computer hardware, software, and procedures to input, update, review, and retrieve data.
Use dispatch-specific computer programs to assist personnel before and during emergency scenes.
Compile information using appropriate computer software.
Provide logistical support information to the supervisor and make recommendations about efficient use of available resources.
Share pertinent information with cooperators and other interested entities.
Gather information to develop and maintain the dispatch mobilization guide and internal dispatch operating guides.
Transcribe and maintain logs of telephone and two-way radio transmissions.