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NOW HIRING COMMERCIAL HVAC & REFRIGERATION OFFICE DISPATHER

Choice Mechanical Refrigeration Services•Palm City, FL
•$20 - $25

About The Position

A busy commercial HVAC and refrigeration company is seeking an experienced, dependable, and highly organized office dispatcher to join its team. This is a full-time, non-entry-level role in a fast-paced service environment. The ideal candidate has prior HVAC and/or commercial refrigeration industry experience, understands industry parts and terminology, takes ownership of responsibilities, and can keep up with the demands of a busy commercial service company. The company is seeking someone interested in a long-term position.

Requirements

  • Prior experience in the HVAC and/or commercial refrigeration industry; this is not an entry-level position.
  • Knowledge of HVAC and refrigeration parts and terminology.
  • Dependable and punctual.
  • Excellent multitasking skills.
  • Highly organized and detail-oriented.
  • Comfortable communicating with technicians and vendors.
  • Able to work independently and solve problems.
  • Professional on the phone and with customers.
  • Able to handle a busy office without becoming overwhelmed.

Responsibilities

  • Answer and manage incoming phone calls.
  • Communicate with technicians throughout the day.
  • Order HVAC and refrigeration parts and equipment.
  • Obtain pricing and availability from vendors.
  • Prepare quotes and estimates for customers.
  • Coordinate service needs and follow up on jobs.
  • Handle multiple tasks and priorities simultaneously.
  • Maintain accurate information and documentation.
  • Provide professional customer service to customers, technicians, and vendors.

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