Dispatcher Jobs in Milwaukee, NC

About The Position

Requirements

• Minimum of a high school diploma or equivalent.
• Proficiency in spelling and writing English.
• Strong communication skills and ability to work in a team environment.
• Ability to deal with high stress situations.
• Customer service experience
• Working knowledge and proficiency of electronic communication.
• Able to quickly manage and transition between various tasks while maintaining attention to detail.
• Self-confidence, emotional stability, good judgment, and tolerance for high stress
• Possess good verbal communication skills
• Ability to handle adverse situations effectively

Nice To Haves

• Prior Dispatch or medical experience preferred.
• Knowledge of medical terminology.

Responsibilities

• Ensuring that all transport requests are picked up in a timely manner (using either phone or computer)
• Ensuring all crews are accounted for at all times
• Ensuring that callers are notified of any delays in transports.
• Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately
• Efficiently dispatching of transport requests and relaying appropriate information to field crews
• Knowledge of geography of service area
• Operates computers, software, and multi-line phone system.
• Ensures the provision of optimal transportation services to patients and referring agencies.
• Flexible as to work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays.

Benefits

• Medical, Dental, Vision, Health savings account, and Flexible spending account
• 401K and Roth 401K, with a company match
• Paid Time Off
• Basic Life Insurance and Long-Term Disability
• Short-Term Disability, Life, Critical Illness, Accident Insurance
• Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education