Dispatcher

Acadian Ambulance•Baton Rouge, LA

About The Position

Receive and dispatch emergency requests for ground and air ambulance responses. Direct inbound and outbound telephone calls to appropriate departments, internal and external. This role involves using computers, telephones, printers, pagers, and other related equipment. The duties and responsibilities are considered essential and include assisting ground and/or air resources for emergency responses, coordinating first responder notification of fire departments and other agencies, receiving and keypunching requests for ground and air response, documenting daily activity, providing pre-arrival instructions using EMD, and training new Communication Center employees. These duties may be expanded as needed.

Requirements

  • High School Diploma or GED.
  • Minimum 1 year of emergency dispatch required.
  • Completion of the EMD certification is required.

Nice To Haves

  • National and/or State certification as an Emergency Medical Technician or higher, determined by appropriate state requirements, preferred.
  • Sign-on bonuses available for those with 2+ years of experience.

Responsibilities

  • Assists ground and/or air resources for emergency responses.
  • Coordinates first responder notification of fire departments and other agencies as required.
  • Receives and keypunches requests for ground and air response.
  • Documents daily activity.
  • Provides pre-arrival instructions using EMD.
  • Trains new Communication Center employees as requested.
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