Dispatcher

Acadian Ambulance • Dallas, TX

83d

About The Position

Receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. Direct inbound and outbound telephone calls to appropriate departments, internal and external.

Requirements

• High School Diploma or GED.
• National and/or State certification as an Emergency Medical Technician (preferred); as determined by appropriate state requirements; but not always necessary depending on experience, etc.
• Maintain social, ethical and organizational norms.
• Achieve accomplishment of all task details, no matter how small.
• Maintain good personal motivation; develop a sense of ownership of job tasks and results.
• Must have a sense of urgency for all work performed.
• Must maintain professionalism and respect with patients, co-workers, emergency service providers, healthcare workers and the general public.

Responsibilities

• Assists ground and/or air resources for emergency and non-emergency responses.
• Coordinates first responder notification of fire departments and other agencies as required.
• Receives and keypunches requests for ground and air response.
• Documents daily activity.
• Provides pre-arrival instructions using EMD.
• Trains new Communication Center employees as requested.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED